Privacy

Privacy Policy

Eco Suites Australia respects your privacy. This policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Cookies & tracking

Our website uses cookies — small text files stored on your device. Essential cookies are required for basic site functionality, including remembering your cookie preference. They are always active.

By using this website, you consent to our use of analytics and tracking cookies to understand how visitors use our site. These cookies may collect personal information such as your IP address, device type, pages viewed, and approximate location.

You may withdraw or change your consent at any time using the Cookie preferences link in the site footer. Withdrawing consent does not affect the lawfulness of processing before withdrawal.

CCTV

Our Eco Suites Canberra location operates CCTV for the safety and security of guests and the property. Footage is collected and handled in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Your rights

You may request access to, or correction of, personal information we hold about you. To make a request or lodge a privacy complaint, contact us at privacy@ecosuitescanberra.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.